Wine Subscription Terms

  • Your Wine Subscription will be delivered in accordance with the delivery schedule detailed on your Wine Subscription confirmation email
  • Your credit card details will be saved using Secure Sockets Layer (SSL) technology and encryption to increase safety. Your credit card will be automatically charged in accordance with the frequency and amount detailed on your Wine Subscription confirmation. We don't display your full credit card details for your protection and you can update or remove your credit card at any time.
  • You will receive an email prior to each dispatch that will provide you with the opportunity to secure extra, delay delivery, or increase or cancel your order. All we ask is that you contact us prior to the notified dispatch date on 1300 893 946 between 9am - 5pm AEST Monday to Friday or email
  • You will receive one month's written notice about changes to the cost or frequency of your Wine Subscription
  • Each dispatch we will change the content of the wines in your Wine Subscription (such as brand, varietal and vintage)
  • You will receive an email confirmation and invoice when we have processed your Wine Subscription
  • You are responsible for ensuring we have your correct delivery address and we will not be responsible for loss due to a failure to update your delivery address. You can update your Wine Subscription delivery address from the My Account page or call us on 1300 893 946 between 9am - 5pm AEST Monday to Friday or email

Change of Mind Returns

We do not accept Change of Mind returns on Wine Subscription orders.

Wine Subscription $20 Voucher

*To redeem your $20 voucher, enter the promo code WINESUB20 when you subscribe to any wine subscription. One use per customer, cannot be combined with any other coupon code.